Priority Movers LLC Terms & Conditions
➤ Part 1: Damage Claims
❖ Customer(s) will not hold Priority Movers LLC harmless from any & all liability relating to damage occurring during or arising from the transport of customer’s items. Priority Movers LLC will not be liable for any loss thereto or delay caused by an act of Weather, the authority of the law, or any act or fault of the shipper or owner, or its vendors and /or agents. All damage claims must be filed within 15 days of the completion of your job, and notice of damages must be provided to Priority Movers LLC as provided herein when the damage occurs or is discovered.
❖ Customer further acknowledges that if any damage occurs during the loading and/or unloading process, Customer shall immediately notify the crew leader. Priority Movers LLC requires that the damage be noted in writing, in full description of the damage and how it occured. The customer has 15 calendar days to report any and all damage that may have occurred by the non-negligent acts of Priority Movers LLC from the date of move or the claim is void.
❖ Priority Movers LLC is liable for any damage caused by Priority Movers LLC employees during the Load and/or Unload process ONLY. While Priority Movers LLC has limited insurance provided free of charge to its customers, such insurance covered is limited to $0.60 cents per pound-per item. Pressed board, particle, or compressed wood is excluded from our coverage due to the nature of the material. (We advise Customers to check with their home or Renters’ policy insurance for coverage terms.)
❖ Damage which occurs during Transit is not covered for any reason.
❖ Priority Movers LLC is not liable for any damage caused by customer not having proper moving materials/supplies, such as, but not limited to, blankets/pads, ratchet straps, etc. When requesting a LOAD ONLY, the customer is expected to have the proper supplies available in order for the crew members to load customers’ items securely and safely.
❖ REFUND POLICY:
Refunds take 3-5 business days to process.
❖ CANCELLATION POLICY:
Customer must cancel 48-hrs ahead of time.
Having fully read these terms and Intending to be legally bound
Please provide Signature, full name and date.
